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K-Picker support
For a problem not covered below, email K-Picker support. Include the app version shown under Settings → About, your iOS version, device model, app language, and the steps that led to the problem.
FIRST RELEASE
Occasional sponsor breaks, never during a game.
K-Picker may show an already-loaded contextual interstitial only after gameplay has settled and the result has been successfully saved, but before the result is presented. It never interrupts active gameplay, starts from a result-screen action, or waits for a fresh ad to load. Settings includes privacy choices when required, Report Last Ad, and the one-time Buy the Developer a Coffee purchase that removes sponsor breaks.
Sponsor messages and reporting
- If Privacy Choices appears under Settings → Ads & Privacy, use it to review or change the choices offered by Google's consent service.
- To report the most recently shown ad, open Settings → Ads & Privacy → Report Last Ad, choose Inappropriate, Misleading, Repetitive, or Technical Problem, then submit.
- The report contains only that predefined reason, the provider response identifier, impression time, app version/build, and locale. It has no comment field.
- Report Last Ad is available only while a recent reportable response remains on this device. If it is unavailable, email an approximate time and a sanitized screenshot; remove names, rosters, and other personal information first.
Coffee purchase and Restore Purchases
- Open Settings → Ads & Privacy → Buy the Developer a Coffee. The App Store shows the current localized price before you confirm. The approved U.S. price is $4.99.
- K-Picker removes sponsor breaks only after Apple returns a verified entitlement. A pending purchase may still need approval.
- To restore, use Restore Purchases while signed in to the Apple Account that owns the purchase. Apple handles billing and refunds.
- If purchase or restore fails, send the app version/build and the non-sensitive error wording. Never send payment details or Apple Account credentials.
Lists, history, and local activity
K-Picker's entries, saved lists, pending games, history, and reward progress live on the device. They do not sync through a K-Picker account. Use Settings → Local Data → Delete Local Activity to reset removable local activity.
This reset removes unlocked Special Classmates and unspent reward passes. It preserves an already claimed local lifetime ad-free reward. Deleting the app removes app-controlled local records from that device.
Reward Stamp Book
- Ad passes earned at 10 and 100 decisions skip eligible future sponsor breaks.
- Every 1,000 completed decisions unlocks the next fixed Special Classmate in the School Album, up to all ten at 10,000 decisions.
- Special Classmates are bundled fictional, local-only School Album collectibles. They have no odds or rarity tiers, cannot be purchased, and do not use photos, uploads, or generation.
- They never join ordinary classes, picker entries, lists, games, or Marble.
Language, sound, haptics, and accessibility
Change the app language, appearance, motion, sound, and haptics in Settings. When reporting an untranslated label or accessibility issue, tell us which screen you were using and whether VoiceOver, Larger Text, Reduce Motion, or another accessibility setting was active.
What to send safely
A short description and a screenshot can help, but remove names, rosters, and personal information first. Never send a password, Apple Account credentials, payment details, or government identifiers by email. This inbox is for support questions only.